Privacy Policy

Privacy Policy for GiftImage.com

Last Updated: March 11, 2026

1. Introduction

Welcome to GiftImage.com ("we," "us," or "our"). We specialize in creating unique, personalized products such as children's books, greeting cards, canvas prints, and more, using advanced Artificial Intelligence (AI) to transform your photos and ideas into tangible gifts.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, GiftImage.com, and use our services. We are committed to protecting your privacy and ensuring the security of your personal data. Our platform is powered by Shopify, and this policy also reflects our relationship with their platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information in a few different ways when you use our services.

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. This information may include:
Contact Data: Your name, email address, postal address, and phone number.
Financial Data: Payment information such as your credit card number and billing address. Please note that all payments are processed through Shopify Payments or other secure third-party payment gateways; we do not store your full credit card information on our servers.

Uploaded Photos and AI-Generated Content

A core feature of our service is the ability to upload your photographs to be used in the AI generation process.

We are deeply committed to your privacy. Your uploaded photos and the resulting AI-generated images are used solely for the purpose of creating your custom product. They are never stored or reused for any other purpose. Once your creation is complete and your order is processed, all associated image data is automatically and permanently deleted from our systems.

Information Collected Automatically

Like most websites, we and our service providers (including Shopify) automatically collect certain information when you visit our site. This may include:
Log and Usage Data: Your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes:
To provide and maintain our Service, including to process your orders and deliver your products.
To manage your account and provide you with customer support.
To communicate with you about your order, our services, and promotional offers.
To improve our website and services, including monitoring the usage of our site.
To prevent fraudulent transactions and enhance the security of our site.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:
With Service Providers: We share information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing (Shopify Payments), order fulfillment, and shipping.
With Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Retention and Security

We retain your personal information only for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. As stated previously, all uploaded photos and AI-generated images are deleted immediately after the fulfillment of your order.
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Your Privacy Rights

Depending on your location, you may have certain rights under data protection laws like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).
These may include the right to:
Request access to and receive a copy of your personal information.
Request correction of any inaccurate or incomplete personal information.
Request erasure of your personal information.
Object to the processing of your personal information.
Request the restriction of processing of your personal information.
To exercise these rights, please contact us using the contact information below.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. The creation of products, including children's books, is intended to be done by adults (parents, guardians, or gift-givers). If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:
By visiting the Contact Us page on our website.